As a highly capable and reliable partner, we are continuously developing new and innovative solutions with a real customer focus. To achieve this, we find out exactly what our customers are looking for, and get to know their requirements from a very early stage. On this basis, we can jointly agree on holistic solutions, laying the groundwork for long-term business relationships with our customers. 

Company structure and organization are directed exclusively towards the goal of meeting the needs of our customers. To this end, we develop forms of cooperation which surpass previous limits. Strategic alliances with customers and partners ensure that we achieve a high level of specialization and are able to respond rapidly.  

Fast access to important information delivers significant benefits in a competitive environment. This explains why we utilize all available media and are consistently extending the scope of our information system. This system is available to all our staff and it enables them to access all available and continuously updated data records. This allows us in turn to deliver fast and responsive after-sales service to our customers.

Our employees all familiarize themselves with futuristic communications technologies through the AZO further training initiative “GRIPS” and possess in-depth knowledge of new process and control technologies and techniques. This level of knowledge helps to promote a sense of responsibility. This is important, because all our employees should feel that they can be actively involved in our business.

Our global network lays the technological groundwork for worldwide communication. Via the Intranet/Extranet, we are continuously connected to our international subsidiaries. Through the Internet, we are also able to keep our customers informed of interesting innovations, software updates and improvements to our systems. For their part, our customers benefit from access to drawings and specific component data. Spare parts can be ordered at the click of a mouse.

Right from the early Nineties, we have been offering our customers a highly professional teleservice package with remote diagnosis and maintenance support. All technical enquiries can be directed to our service staff, all of whom have a personal e-mail address and fax extension.

With the euro, currency barriers have fallen. This means that the domestic European market now enjoys a level playing field in competitive terms. We benefit from this.

New regions and markets throughout the world are open to us. We are picking up this challenge and focusing our attention on these fast-developing regions.

In collaboration with our subsidiaries and the service personnel employed by our internationally successful partners, we devise trailblazing solutions and establish international trends.

We ceaselessly strive to develop our products, adapting them to meet the future needs of the marketplace. At the same time, we remain receptive to new ideas and also have the courage to turn these ideas into innovative products. To do this, we use the very latest that modern technology has to offer. After all, strengthening our position on the world market is in our customers’ best interests.

Future-proofing our processes and systems assumes a high priority for us because this secures the investments of our customers over a long period of time.

We keep a close eye on developments in our markets and rise to meet new challenges all the time. A visionary company policy, performance-enhancing motivational techniques and continuous further development of our people and our technical skills ensure that AZO does far more than simply satisfy its customers expectations.

The success of our customers is also based on our contemporary form of production management. In particular, they stand to benefit from great transparency in our production processes. This is because AZO systems ensure that plant managers are never more than a mouse click away from their production operations. Plant managers can monitor their production processes from anywhere in the world and can also intervene in them whenever necessary.

Together with our potential customers, we stroll through the virtual worlds of material handling. Simulation programs save us a lot of talking because they are so able to convince through the perfect functionality of these futuristic systems. Three-dimensional production facilities showcase automatic delivery systems and their associate process control technology. The benefits become clear at a glance.

New chemicals and new materials are forever presenting our development team with new challenges. In this work, they are ably assisted by information management and database systems which encompass the sum total of our previous knowledge and experience. AZO adopts a responsible attitude towards the environment and the resources it consumes. Raw materials are recycled and renewable energies are utilized.

More than 60 years of AZO company history demonstrate how the visions of Adolf and Marianne Zimmermann have come to life, starting with the earliest cyclone screening machine right up to the modern DOSINENTER^®- systems.

Visions and ideas are still needed just as much for our own future. When evaluating all future ideas, opportunities and threats, we allow ourselves to be guided by common sense, the wellbeing of our customers, our employees and the environment.