Introduction

Safety instruction for external companies working for AZO

A: Introduction

These health and safety regulations apply to external companies and employees who are available to AZO on the basis of personnel leasing and are part of the contract and therefore binding.

Please inform yourself about the regulations that apply to your work before starting work within our company.

This applies in particular to the observance of and compliance with labour, fire and environmental protection regulations. If these statutory regulations are specified by official measures (authorisations, orders, etc.), you are obliged to comply with them where applicable.

You are obliged to observe the company’s internal occupational health and safety, fire and environmental protection regulations (alarm plan, waste disposal guidelines, etc.) and to monitor and ensure compliance with them by the employees you deploy.

In accordance with the Occupational Health and Safety Act, you must take measures to prevent accidents at work that comply with the provisions of the accident prevention regulations and the generally recognised safety and occupational health regulations.

Insofar as requirements are stipulated in other legal regulations, in particular occupational health and safety regulations, these regulations remain unaffected.

B: Alarm regulations

Behaviour in the event of fire, accidents and other hazards:

1. Make an emergency call

Important numbers

  • Emergency call police              110
  • Rescue service / fire                 112
  • Porter                                          0 6291 927363
  • Emergency poisoning centre  0 6131 232466

Who is reporting the incident?
Where did it happen ?
What happened ?
How many injured/ill ?
What type of injury/illness ?
Wait for further enquiries !

Do not hang up immediately, but wait for confirmation

Inform your AZO contact person immediately in the event of accidents, fires or hazards so that they can take further steps and inform the gate.

2. Escape and rescue routes

In the event of a fire or explosion, buildings must be exited immediately via the nearest escape routes, emergency exits and emergency stairs. Injured persons, persons in need of assistance and disabled persons must be rescued from the danger zone or assistance must be provided. Go to the nearest assembly point.

For production, the assembly point is behind the gatehouse. For the administration area, the assembly point is in the car park below the reception. For Logistics / Training / After Sales, the assembly point is in the open area in front of the training workshop.

3.  Authority to issue instructions

The instructions of the rescue services, security staff, safety specialist and AZO contact persons must be followed.

C: Prohibitions

1. Luxury goods

The consumption of alcohol and other intoxicants is prohibited in the company premises, offices and outdoor areas, including in vehicles. Please also observe the general smoking ban. Smoking is only permitted at designated smoking areas.

2. Confidentiality

It is not permitted to make records of operating facilities and working methods. This includes the prohibition of photography. In addition, external company employees are obliged to maintain confidentiality towards third parties about the aforementioned matters even after completion of their work.

3. Access restriction

You may not enter workplaces other than those assigned to you without authorisation.

4. Dangerous work

Dangerous work is generally prohibited. Exceptions with written authorisation, e.g. for

  • Work in containers and confined spaces
  • Work with an ignition danger
  • Work on roofs
  • Work in potentially explosive areas

5. Safety precautions

Safety equipment must not be removed or rendered ineffective without prior consultation.

Violations may result in the immediate exclusion of the external company.


D: Accident prevention

1. Regulations

The statutory and trade association labour, environmental and health protection regulations and accident prevention regulations apply. The statutory working time regulations must be observed.

2. Equipment quality

All work and operating equipment used for the fulfilment of the order must comply with the statutory and current regulations and may only be used in the prescribed manner.

3. Personal protective equipment

Insofar as the wearing of personal protective equipment is necessary or prescribed for the intended work, the external contractor must provide its employees with sufficient quantities of such equipment. The employees are obliged to use this personal protective equipment as intended.

4. Use of company-owned and third-party equipment including aerial work platforms

The use of company-owned equipment, machines, facilities and materials is at your own risk and requires our authorisation and knowledge. This applies in particular to the use of crane systems, aerial work platforms and industrial trucks.

When working with aerial work platforms, the approval of the main coordinator, Mr Honikel Frederik (Tel. 06291 92583), must be obtained.
This applies to both in-house deliveries by the external company and the provision of the company’s own aerial work platforms by AZO. Aerial work platforms may only be operated by persons instructed and authorised by the contractor. This instruction is provided by the aforementioned occupational safety specialist or AZO contact person. No work may be carried out with aerial work platforms without this special authorisation and instruction.

In principle, the following applies to the provision of company-owned machinery and equipment, including aerial work platforms, to external users:

The person causing the damage is responsible for any damage caused by the external user and the resulting consequences. In such cases, AZO shall invoice the damage incurred.

The following instructions therefore apply:

Damage to AZO equipment and systems must be reported immediately to the relevant specialist department and the responsible coordinator or client of the company. In addition, a damage report must be drawn up together with the coordinator. Claims processing (e.g. notification to the external company’s insurance company) must be initiated without being requested to do so

We would like to emphasise that the following safety rules must be observed when using aerial work platforms:

  • All danger zones must be cordoned off before starting work.
  • Working above workplaces and persons is strictly prohibited
  • The operator must ensure that no persons are endangered during all movements of the access platform.
  • Crane systems located directly in the danger zone must be switched off beforehand and secured against unintentional use.
  • Safety instructions must be carried out at least once a year per person.
  • The statutory regulations in accordance with DGUV Rule 100-500 Chapter 2.10 apply to the operation of lifting platforms

5. Fire and explosion prevention

The provisions of the fire safety regulations apply

Fire and explosion protection

6. Correct behaviour in the event of a fire at the workplace


Keep calm!

Fear or panic usually leads to uncontrolled flight reactions. Reducing fear reactions and preventing panic is one of the most important tasks alongside reporting a fire. Anxious persons must be calmed and instructed to leave the danger zone quickly but in an orderly manner.

Report a fire

Report the fire immediately with precise details of the location and extent of the fire. Wait for further enquiries!

Warn employees

Some employees may not realise that a fire has broken out. It is particularly dangerous if an actual fire alarm is interpreted as a test alarm and therefore not taken seriously. Warn your employees and bear in mind that the telephones could be out of order in the event of a fire. Here too, it is particularly important to think about personal protection.

Leave danger zones immediately

Leave danger zones immediately via stairwells and the signposted escape and rescue routes. Orderly and disciplined behaviour is crucial. Help others, e.g. disabled persons. Follow the signs indicating the nearest exit and escape route and register at the assembly point.

  • Assembly point 1 Production (D10): Go to the area behind the gatehouse
  • Assembly point 2 office area (A10): Go to the car park below the reception
  • Assembly point 3 Logistics / Training / After Sales (B42): Open space in front of the training workshop

Do not use lifts!

The effects of the fire can put lifts out of operation. If people are then in a lift, they are trapped in the burning building. Therefore, only the marked escape routes may be used.

Walk bent over!

Smoke and heat rise upwards and endanger breathing and consciousness. Walking with a stoop increases the chances of remaining conscious and leaving the building.

Carry out specified measures in accordance with the fire safety regulations!

The fire safety regulations describe the instructions and rules for preventing and fighting fires and for behaviour in the event of other incidents. They are displayed in the company.

Saving lives comes before fighting fires!

In this context, it is important to remember to help disabled persons. Company visitors who are unfamiliar with the building should also be supervised more closely.

E: Registration and instruction

1. Sign in / sign out

When entering the plant or company premises, each person must sign in. There is also an obligation to sign out when leaving the plant. Signing in and out is always done with the porter. It should be noted that the working hours of external companies are within the staffing hours of the gate. Appropriate information must be obtained in advance

2. Traffic regulations

The road traffic regulations apply accordingly. Traffic supervision is the responsibility of the occupational safety specialist and the safety officers. The maximum authorised speed limit must be observed. Vehicles may only be parked in the designated spaces.
For pedestrians: Please use the marked paths!
Access routes for the fire brigade and emergency vehicles must be kept clear

Forklift traffic always has priority!

3. Coordination

To ensure that employees of different contractors (external companies) at the same work site do not jeopardise or hinder each other in their work, mutual agreement must be reached with the involvement of the AZO contact person before work commences.

4. Waste / Disposal

All waste materials produced must be disposed of properly. The legal regulations must be complied with. As a general rule, external companies must dispose of the waste materials they produce themselves and externally. Exceptions to this are, for example, general household waste, disposal via the ‘yellow bag’. Mrs Monika Becker (Tel. 0 6291 92 322) is responsible for environmental and waste disposal issues

5. Dangerous substances

The use and storage of hazardous substances is generally not permitted. However, if this is not unavoidable, this must be reported to the coordinator Frederik Honikel (Tel. 06291 92 583) or Monika Becker (Tel. 06291 92 322). A corresponding safety data sheet is required

6. Cleanliness

The work site must be kept in an orderly condition at all times and left tidy after completion of the work.

7. Malfunctions

Any disruption or danger during the execution of work must be reported immediately to the AZO contact person or the coordinator (Frederik Honikel Tel. 06291 92 583).

F: List of important telephone numbers

Important numbers

  • Coordinator (Health and Safety Practitioner):  Frederik Honikel (Tel. 06291 92 583)
  • Head of Maintenance: André Peters (Tel. 06291 92 408)
  • Porter (also for emergencies): (Tel. 06291 92 7363)

The current emergency call list is displayed throughout the company!

Confidentiality: Visitors are obliged to maintain confidentiality about internal AZO information and knowledge gained during the visit and not to disclose these details. Please note the information on data protection according to Art. 13 GDPR

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