Information requirements according to Art. 13 GDPR

The protection of your personal data is of particular concern to us. Therefore, we process your personal data (referred to as "data" hereafter) exclusively in accordance with the applicable legal provisions. With this privacy policy, we aim to inform you comprehensively, in accordance with Article 13 of the European General Data Protection Regulation (EU GDPR), about the processing of your data in our company and your rights and claims regarding data protection.

1. Who is responsible for processing your personal data?

AZO GmbH & Co. KG
Rosenberger Straße 28
74706 Osterburken
Tel. +49 6291 92 0
Fax +49 6291 92 95 00
E-Mail: azo-group@azo.com

2. Contact details of the data protection officer.

3. Which data is processed and from which sources do these data originate?

We process the data that we receive from you as part of contract initiation or execution, based on your consent, or in the context of your application or employment with us.
The personal data include:
Your master/contact data, which may include, for example, first and last name, address, contact details (email address, telephone number, fax), bank details.
For applicants and employees, this may include, for example, first and last name, address, contact details (email address, telephone number, fax), date of birth, data from resumes and employment references, bank details, religious affiliation, photographic images.
For business partners, this may include, for example, the designation of their legal representatives, company name, commercial register number, VAT ID number, business identification number, address, contact details of the contact person (email address, telephone number, fax), bank details.
For visitors to our company, this includes name and signature.
In addition, we also process the following other personal data:
  • Information about the type and content of contract data, order data, sales and document data, customer and supplier history, as well as consultation documents.
  • Advertising and sales data.
  • Information from your electronic communication with us (e.g., IP address, login data).
  • Other data that we have received from you in the context of our business relationship (e.g., during customer discussions).
  • Operator data, which are recorded by our automation system with each change in production data. This allows us to track which operator captured, modified, or deleted data, and when (date, time).
  • Data that we generate ourselves from master/contact data and other data, such as through customer needs and potential analyses.
  • Documentation of your consent for receiving newsletters, for example.
  • Photographs taken during
 

4. For what purposes and on what legal basis are the data processed?

We process your data in accordance with the provisions of the General Data Protection Regulation (GDPR) and the applicable version of the Federal Data Protection Act 2018:
  • For the fulfillment of contractual obligations (Art. 6(1)(b) GDPR):
The processing of your data is carried out for contract processing online or at one of our branches, for the processing of your employment with our company. The data is processed, in particular, during business initiation and the execution of contracts with you.
  • For compliance with legal obligations (Art. 6(1)(c) GDPR):
Processing of your data is necessary to fulfill various legal obligations, such as those arising from the Commercial Code or the Fiscal Code.
  • For the protection of legitimate interests (Art. 6(1)(f) GDPR):
Based on a balancing of interests, data processing may be carried out beyond the actual fulfillment of the contract to protect our legitimate interests or the legitimate interests of third parties. Data processing for the protection of legitimate interests occurs, for example, in the following cases:
  • Advertising or marketing
  • Measures for business management and the further development of services and products
  • Maintenance of a company-wide customer database to improve customer service
  • Operation of an automation system with operator data, solely for the purpose of product improvement
  • In the context of legal proceedings
  • Sending non-promotional information and press releases
  • Based on your consent (Art. 6(1)(a) GDPR):
If you have given us consent to process your data, such as for receiving our newsletter, publishing photos, participating in contests, etc.
 
 

5. Who receives my data?

Even if we engage a service provider for the purpose of order processing, we remain responsible for the protection of your data. All processors are contractually obligated to treat your data confidentially and to process it only within the scope of service provision. The service providers we engage will receive your data if they require the data to fulfill their respective services. These may include IT service providers that we need for the operation and security of our IT system, as well as advertising and address publishers for our own promotional activities.
Your data is processed in our customer database. The customer database supports the improvement of data quality for existing customer data (duplicate cleansing, indication of change of address/deceased, address correction) and enables the enrichment of data from public sources.
In the event of a legal obligation or in the context of legal proceedings, authorities, courts, as well as external auditors may be recipients of your data.
Furthermore, for the purpose of contract initiation and fulfillment, insurers, banks, credit agencies, and service providers may be recipients of your data.
 

6. How long will my data be stored?

We will process your data until the termination of the business relationship or the expiration of the applicable legal retention periods (such as those stipulated in the Commercial Code, Fiscal Code, or Working Time Act). Additionally, we will retain the data until the resolution of any potential legal disputes where the data is required as evidence.
 

7. Are personal data transferred to a third country?

As a general principle, we do not transfer data to a third country. In exceptional cases, data transfers to a third country may occur only based on an adequacy decision by the European Commission, the use of standard contractual clauses, appropriate safeguards, or your explicit consent.
 

8. What data protection rights do I have?

You have a right to information, correction, deletion or restriction of the processing of your stored data at any time, a right to object to the processing as well as a right to data portability and to lodge a complaint in accordance with the requirements of data protection law.
 
Right to information:
You can request information from us as to whether and to what extent we process your data.
 
Right of rectification:
If we process your data that is incomplete or incorrect, you can request that we correct or complete it at any time.
 
Right to deletion:
You can request that we delete your data if we process it unlawfully or if the processing disproportionately interferes with your legitimate interests in protecting your data. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations.Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, provided that there is no legal or statutory retention obligation in this respect.
 
Right to restriction of processing:
You may request us to restrict the processing of your data if
  • you dispute the accuracy of the data for a period of time that allows us to verify the accuracy of the data
  • the processing of the data is unlawful, but you refuse to delete it and instead request restriction of the use of the data
  • we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
  • you have objected to the processing of the data.
Right to data portability:
You may request that we provide you with the data you have provided to us in a structured, commonly used and machine-readable format and that you may transfer this data to another controller without hindrance from us, provided that
  • we process this data on the basis of a revocable consent given by you or for the performance of a contract between us, and
  • this processing is carried out with the aid of automated procedures
If technically feasible, you may request that we transfer your data directly to another data controller.
 
Right of objection:
If we process your data for legitimate interest, you can object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. You may object to the processing of your data for the purpose of direct marketing at any time without giving reasons. 
 
Right of appeal:
If you are of the opinion that we are violating German or European data protection law in the processing of your data, please contact us so that we can clarify any questions. Of course, you also have the right to contact the supervisory authority responsible for you, the respective state office for data protection supervision. If you wish to assert any of the aforementioned rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.
 

9. Am I obliged to provide data?

The processing of your data is necessary for the conclusion or fulfillment of your contract entered into with us. If you do not provide us with this data, we will usually have to refuse to conclude the contract or will no longer be able to perform an existing contract and consequently have to terminate it. However, you are not obliged to give your consent to data processing with regard to data that is not relevant for the fulfillment of the contract or that is not required by law.